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56 Diana Drive
Wairau, Auckland 0627

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Frequently Asked Questions

Pressure Solutions receives are large range of questions regarding everything to do with pressure cleaners, parts, accessories and custom equipment.

What is a pressure cleaner used for?

A pressure cleaner is a high-powered spray that is able to do quite a bit of things including getting rid of gum. It gets rid of mould, grime, mud, and a lot more from concrete surfaces, vehicles, and buildings. It is excellent for cleaning decks, porches, patios, and other hard to clean areas. Allowing for efficient cleaning of these surfaces across many industries.

Does Pressure Solutions service other brands and models of cleaning equipment?

Yes, Pressure solutions provides parts, after market accessories and services all makes and models of pressure cleaners found in NZ.

How do I know which type of water blaster I need?

Determining which pressure cleaner you need is what we do, provided you know what you want to use it for, once we ask you the right questions we should find the solution that fits your budget and tasks. Contact our knowledgeable team so we can run you through our options suited for your needs.

What is the difference between a hot and cold water blaster?

Cold pressure cleaners can be used for dirt, mud and general cleaning applications as mentioned above.

Hot/steam cleaners are commonly used for grease, oil or fat. Steam cleaners are popular choices in workshops, dairy farms or the food industry.

Should I go for low speed pump over a high speed pump and why?

A low speed pump generally is a crankshaft style pump running at 1450 rpm. Normally these can draw their own water from a source and have minimal wear and tear if maintained correctly. These style pumps are also used with both petrol/diesel engines and electric motors.

A high speed pump is generally a crankshaft pump running at 3400 rpm. The pistons are smaller and you normally have to feed them with water from mains pressure or a good tank supply. Wear and tear is about double that of a low speed pump.

A wobble plate pump is an off set flange spinning on a shaft with springs to return the pistons after the shaft pushes them in and out. This is the cheapest style of pump and commonly sold with your cheaper box style machines. They are also a high speed pump running at 3400rpm but are a cheaper pump build than the crankshaft version.

The style and type of pump you use is very important to the variety of work tasks that it will be doing and how often it will be carrying these out. If the correct pump is chosen for the job you will be getting the most out of provided it is also maintained properly.

What is the advantage of using a Petrol Cold Water Blaster?

Petrol water blasters can be used without any from of power, making them far more portable and you will often get better value for performance from petrol as a general rule. From a domestic point of view most people will only have single phase and therefore be very limited to the size water blaster they can use at home, with petrol you can use whichever size you want provided other specifications have been met. The variety of accessories available on the market for petrol water blasters tends to be a lot better as most product is generic between brands.

Do Pressure Solutions machines and equipment come with a warranty

Pressure Solutions provides a 12 month warranty for manufacturers' faults on all cleaning machines; water blasters, and parts. Except for accessories where there are only warranted for 90 days from purchase. Trailer and skid frames are warranted for 5 years.

For any questions or further information please feel free to contact us and we will aim to get back to you within 24 hours.

When is it time for a new pressure cleaner

With a little proactive maintenance and some tender loving care, a vast majority of pressure washers from all of today's top manufacturers will give you a long lasting tool that you can use to effectively clean all of your property. A professional can help you choose the pressure washer that best meets your needs. It is sometimes more financially reasonable to replace your unit than fix it. Either way, a professional pressure cleaner can diagnose the problem and give you options and recommendation.

Tips & Hints

Here are some common problems and solutions to help you get the most out of your pressure washer.

Cause

Insufficient inlet water supply

Solution

Unkink garden hose, ensure full water pressure coming from tap, use large enough diameter garden hose (see manual)

Cause

Blocked inlet water filter

Solution

Remove garden hose connection and remove debris

Cause

None or incorrect nozzle

Solution

Ensure correct nozzle being used

Cause

Damaged unloader valve

Solution

Adjust unloader screw, check for damaged seals/springs

Cause

Damaged pump inlet valves/manifold

Solution

Disassembnle pump and replace/clean components of inlet manifold

Cause

Damaged pump inlet valves/manifold

Solution

Disassembnle pump and replace/clean components of inlet manifold

Cause

Faulty pump

Solution

Replace pump

Cause

Pump sucking air

Solution

Turn off machine (but not water supply) and release pressure by squeezing trigger

Cause

Obstructed nozzle, water inlet or gun/spray wand

Solution

Use needle to clear nozzle, fresh water to flush water inlet and vinegar to clear any deposits in gun/wand

Cause

Poorly calibrated unloader vale

Solution

Adjust unloader to proper pressure as per manual

Cause

Nozzle blocked

Solution

Clear nozzle with needle

Cause

Issues with unloader valve

Solution

Remove unloader to clean/repair

Cause

Using wrong nozzle

Solution

Switch to higher pressure spray nozzle

Cause

Seals broken, cracked or worn

Solution

Return and replace under warranty

Cause

Loose bolts on pump assembly

Solution

Tighten bolts to ensure pump causing properly sealed together

Cause

Thermal valve activated

Solution

Wait 5 minutes before using (it will de-activate once cool enough)

Cause

Broken or improper connection

Solution

Connect properly

Cause

Broken rubber washer

Solution

Replace

Cause

Broken o-ring inside hose connection

Solution

Replace o-ring or return hose for new

Cause

Not properly connected

Solution

Connect properly

Cause

No gas

Solution

Fill with gas

Cause

Choke is in wrong position

Solution

Move to correct position as per manual

Cause

Pressure build up

Solution

Squeeze trigger gun to release pressure in system

Cause

Spark plug wire not connected

Solution

Connect wire

Cause

Faulty spark plug

Solution

Replace with new

Cause

Low oil level

Solution

Check and fill oil

Cause

Dirty air filter

Solution

Clean or replace it

Cause

Dirty air filter

Solution

Clean or replace it

Cause

Engine not running at correct RPM

Solution

Adjust RPM to engine specs with pump detached

Cause

Worn seals

Solution

Replace seals (covered by warranty)

Cause

Worn or broken pistons allowing water through

Solution

Repair engine

Cause

Worn seals

Solution

Replace seals

Cause

Electric outlet is faulty

Solution

Check main fuse, check plug

Cause

Not plugged in

Solution

Plug in

Cause

Faulty motor

Solution

Return to supplier

Cause

Low voltage

Solution

Check voltage is within motor specified range

Cause

Using wrong nozzle

Solution

Inserrt black soaping nozzle on wand

Cause

Soap tube inlet filter clogged (hose end that sits in soap bottle)

Solution

Flush with fresh water

Cause

Soap inlet valve is clogged or blocked (pump side of tube)

Solution

Remove hose and use small Allen key to push through hole to remove debris/unstick the ball valve

Cause

Detergent mixture is too thick

Solution

Add more water to dilute

Cause

Worn or broken unloader valve seals, springs or other components

Solution

Remove and replace

Cause

Unloader valve not properly installed

Solution

Remove and install correctly, properly seating the valve at the bottom of the pump housing

Cause

Water leaking from unloader valve

Solution

Replace worn or broken seals and re-install unloader valve to specification

Cause

Dirt in unloader

Solution

Remove and clean

Cause

Water intake is blocked

Solution

Check and clean or replace

Cause

Not enough oil in engine

Solution

Check and add oil

Cause

Not enough oil in pump

Solution

Disassemble and check (if possible) and add oil, otherwise return under warranty

Cause

Loose bolts/fitting

Solution

Check and tighten

Cause

Damaged parts like seals or pistons

Solution

If comfortable disassemble to check, clean and replace, otherwise return under warranty

Need More Assistance?

Our team is here to help you with any questions or concerns you may have. Don't hesitate to reach out for personalized support.

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Get in Touch

56 Diana Drive

Wairau, 0627

Auckland, New Zealand

Mon-Fri: 8:00am - 5:00pm

Sat-Sun: Closed

+64 9 390 7187
info@pressure-solutions.co.nz

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